Build Skills That Open Global Opportunities

Certified Customer Service & Call Center Professional (CSCCP)

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About Course

 

Career-grade BPO & customer experience training.

Develop customer communication skills and service excellence practices used by successful organizations worldwide. Covers call handling, conflict resolution, etiquette, and CRM.

Course Content

introduction

  • video leson
    13:59
  • text lesson
  • test quizz

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